Tenders

Latest Tenders available

The Nairobi Hospital invites bids for supply and delivery of goods under a frame contract for the period 2019/2020 as per below product list.

BID NO. DESCRIPTION

TNH/076/2019-20 Supply and Delivery of Pharmaceuticals
TNH/077/2019-20 Supply and Delivery of Laboratory Consumables
TNH/078/2019-20 Supply and Delivery of Physiotherapy Consumables
TNH/079/2019-20 Supply and Delivery of Surgical Consumables

The bid documents will be completed online through the e-procurement portal eprocurement.nbihosp.org. All the current Nairobi Hospital Suppliers must also apply for consideration.

To obtain access rights, Bidders will be required to pay a non-refundable fee of Ksh. 5000/- per BID which is payable through any of the following options: Cash payment at the TNH Admission Cashier’s located at the Main Hospital from 8.30 a.m. to 4.30 p.m. Monday to
Friday or via Lipa na Mpesa, buy goods, Till No. 173821, or EFT/Direct deposit to: Kenya Hospital Association A/c Commercial Bank of Africa, Upper Hill Branch, A/C No. 6498010077.

At the point of tender purchase, all bidders will be required to provide a copy of the Company’s registration and PIN Certificate as well as two official email addresses.
The bid documents must be submitted online on or before Monday, 14th January, 2019 at 2359 Hours, East African Time.
The bidders or their representative are encouraged to witness the opening session on Tuesday, 15th January, 2019 at 1000 Hours, East African Time at The Nairobi Hospital’s Anderson Centre, Level 10, Lecture Hall 1 & 2
The Nairobi Hospital reserves the right to accept or reject any bid without giving reasons for its decision.

Step 1: Tender Purchase Options
1. Cash Payers: Pay at the ADT Cashier located at The Nairobi Hospital.
2. Mpesa: Buy goods and services using till no. 173821 and provide the ADT Cashier located at The Nairobi Hospital with the text message from the service provider for purposes of receipting.
3. EFT/Direct deposit: pay through Kenya Hospital Association account, Commercial Bank of Africa, Upper Hill Branch, A/C NO 6498010077 and provide the ADT Cashier located at The Nairobi Hospital, with the bank slip for purposes of receipting.

NB: A copy of the PIN Number and Company registration certificate will be required at the point of tender purchase.

Step 2: Access the tender portal using any of the following links which will be provided to you on email upon payment.

eprocurement.nbihosp.org

Step 3: Login using your Username (i.e. your Company PIN No.) and Password (Receipt No. that you obtained from The Nairobi Hospital). NB: The password is case sensitive.

Step 4: Change the password you received from Nairobi Hospital after the first login in.
Step 5: Click Downloads on the main menu to download the following: – Confidential Business Questionnaire, Supplier Code of Ethics, Trade reference form, print, fill-in and save for upload back.
Step 6: Click on “Bidders Information” on the main menu to complete the Company information
Step 7: Complete all sections using “Save & Continue” button or “Previous” button to navigate the Pages Page 2 of 3

Step 8: Check the dashboard to view the document completion process (Ensure 100% Complete in order to proceed). Confirm your company information is 100% complete before progressing to the next step.
Step 9: Click “My Tenders” under the main menu bar to the left to access the tenders you bought.
Step 10: Click download list to view and download the tender items
Step 11: Click the Export Excel to download the item list
Step 12: Fill the required fields on the excel file you downloaded. (Sheet 1 list of tender items, sheet 2 to introduce new item/s to The nairobi Hospital) Ensure your prices are captured in the final tender price column.

To introduce new items to the Hospital, please provide a sample clearly labelled with the vendor name, tender number, product name and delivered to the procurement department before the closing date. The stamped sample declaration form to be uploaded.

Step 13: Save the excel file on a location you will remember (If possible save the file on the Desktop)
Step 14: Upload your price schedule document, go to the Online-Tender portal Click my tenders, Click download list click Upload Excel/import, navigate/browse to the location you saved the excel file and select it.
Step 15: Wait for the tender list to be uploaded.
 Once the tender list has been successfully uploaded a message with the number of items which have been successfully submitted will be displayed on the screen.
 If you want to edit anything on the tender items, download the tender again, edit the items and then upload again.
 Your final price should be inclusive of VAT and all applicable taxes.
 If you have bought more than one tender go back to my tenders and download the other tender, fill in and upload back to the system.

Step 16: Your tender submission should be uploaded before the deadline of 14th January, 2019, 2359HRS. Page 3 of 3

Note:
 You only need to fill the Company Information once, irrespective of the number of tenders purchased.
 Ensure the final tender prices filled are captured in the Final Tender Price Column.
 Sample will be used for technical evaluation and may not be returned to the bidders.

For any clarification related to accessing/navigating the portal, please use the following contacts below;
Email: tenders@nbihosp.org. The subject Line should be the Bid No related to your query. e.g If the query is related to Supply and Delivery of Pharmaceuticals, the subject line should be “TNH/076/2019-20”
Telephone: +254 020 2845000/2846000/ 284 6161/6162/6157/6192. 0730666161/0730666162/0730666157/07306666192/
The tenderers or their representatives who wish to witness the opening session are welcome to do so on January 15th, 2019, 1000HRs at The Nairobi Hospital’s Anderson Centre, Level 10, Lecture Hall 1&2

 

 

FREQUENTLY ASKED QUESTIONS (FAQ’s)
1. I am already a pre-qualified supplier, do I need to tender?
Yes, all current Nairobi Hospital Suppliers MUST also apply for consideration.
2. How much is required to purchase the tender
Kshs.5,000.00 (five thousand) per category
3. Is there a limit to the number of new items to introduce?
There is no limit but it is advisable not more than 5 per category
4. Where and how do I make enquiries
Enquiries can be made through emails: tenders@nbihosp.org or
Telephone: +254 020 2845000/2846000/ 284 6161/6162/6157/6192. 0730666161/0730666162/0730666157/07306666192/
These are too many numbers. Please choose two or max 3 numbers
5. Do I need to fill the company information for all the tender categories purchased

No, you only need to fill the Company Information once, irrespective of the number of tenders purchased.
6. Must I be present at tender opening?
Tenderers or their representatives who wish to witness the opening session are welcome to do so.
7. What is the validity of prices
Prices are valid over the contract period of one year
8. When will I receive feedback for the awards?
On or before 28th February, 2019.
9. Can I attach to the online portal catalogues for new products to introduce to the hospital?
No product Catalogues should not be attached to the online portal but should be submitted physically together with samples before tender closing date to the procurement office located at the corporate centre, 2nd floor.
10. How much time can I expect to spend on preparing the tender?
It depends on the complexity of the Hospital’s requirement for each specific – tender category

11. Does the Hospital intend to use additional evaluation criteria other than the criteria disclosed on the portal?
No. The evaluation panel can only evaluate your tender in accordance with the criteria and weightings provided.
12. Can I tender as an individual supplier and not a company?

Yes you can so long as you meet all the requirements set for individual bidders
13. Can I submit samples for my products?

Samples should only be submitted for new items that bidders wish to introduce to the Hospital ., The items should be clearly labelled indicating the PIN No, tender number, product name/brand and deliver to the procurement office before the closing date. The stamped sample declaration form should be uploaded to the tender portal in section “Optional Documents”. before the tender closing date.
14. If I have concerns with the fairness of the process who should I inform?

For any concerns regarding integrity of the process, please send your concerns to the Chief Executive Officer on email: hosp@nbihosp.org.
15. If I am unsuccessful, will you provide feedback on the reasons leading to my failure to secure the bid? Yes. We will inform both the successful and unsuccessful Bidders however The Nairobi Hospital reserves the right to accept or reject any bid without giving reasons for its decision

16. I have a new Company with few references; will I be allowed to compete for the tender?
Yes. The Hospital does not discourage new businesses. A view will be taken on your company’s suitability and any potential risk to us. However you will be required to provide three references.
17. Who can access information on e-procurement tender portal?

The information is not accessible to anyone other than yourself until after the opening of the tenders. Thereafter the Hospital’s tender committee will be able to access the same for evaluation with no capacity to edit the submission.
18. Can I update my submission after uploading?

Yes. You can modify / update the information before the closing date.

INSTRUCTIONS TO BIDDERS FOR FRAME CONTRACTS 2019-2020

Step 1: Tender Purchase Options
1. Cash Payers: Pay at the ADT Cashier located at The Nairobi Hospital.
2. Mpesa: Buy goods and services using till no. 173821 and provide the ADT Cashier located at The Nairobi Hospital with the text message from the service provider for purposes of receipting.
3. EFT/Direct deposit: pay through Kenya Hospital Association account, Commercial Bank of Africa, Upper Hill Branch, A/C NO 6498010077 and provide the ADT Cashier located at The Nairobi Hospital, with the bank slip for purposes of receipting.

NB: A copy of the PIN Number and Company registration certificate will be required at the point of tender purchase.

Step 2: Access the tender portal using any of the following links which will be provided to you on email upon payment.

eprocurement.nbihosp.org

Step 3: Login using your Username (i.e. your Company PIN No.) and Password (Receipt No. that you obtained from The Nairobi Hospital). NB: The password is case sensitive.

Step 4: Change the password you received from Nairobi Hospital after the first login in.
Step 5: Click Downloads on the main menu to download the following: – Confidential Business Questionnaire, Supplier Code of Ethics, Trade reference form, print, fill-in and save for upload back.
Step 6: Click on “Bidders Information” on the main menu to complete the Company information
Step 7: Complete all sections using “Save & Continue” button or “Previous” button to navigate the Pages Page 2 of 3

Step 8: Check the dashboard to view the document completion process (Ensure 100% Complete in order to proceed). Confirm your company information is 100% complete before progressing to the next step.
Step 9: Click “My Tenders” under the main menu bar to the left to access the tenders you bought.
Step 10: Click download list to view and download the tender items
Step 11: Click the Export Excel to download the item list
Step 12: Fill the required fields on the excel file you downloaded. (Sheet 1 list of tender items, sheet 2 to introduce new item/s to The nairobi Hospital) Ensure your prices are captured in the final tender price column.

To introduce new items to the Hospital, please provide a sample clearly labelled with the vendor name, tender number, product name and delivered to the procurement department before the closing date. The stamped sample declaration form to be uploaded.

Step 13: Save the excel file on a location you will remember (If possible save the file on the Desktop)
Step 14: Upload your price schedule document, go to the Online-Tender portal Click my tenders, Click download list click Upload Excel/import, navigate/browse to the location you saved the excel file and select it.
Step 15: Wait for the tender list to be uploaded.
 Once the tender list has been successfully uploaded a message with the number of items which have been successfully submitted will be displayed on the screen.
 If you want to edit anything on the tender items, download the tender again, edit the items and then upload again.
 Your final price should be inclusive of VAT and all applicable taxes.
 If you have bought more than one tender go back to my tenders and download the other tender, fill in and upload back to the system.

Step 16: Your tender submission should be uploaded before the deadline of 14th January, 2019, 2359HRS. Page 3 of 3

Note:
 You only need to fill the Company Information once, irrespective of the number of tenders purchased.
 Ensure the final tender prices filled are captured in the Final Tender Price Column.
 Sample will be used for technical evaluation and may not be returned to the bidders.

For any clarification related to accessing/navigating the portal, please use the following contacts below;
Email: tenders@nbihosp.org. The subject Line should be the Bid No related to your query. e.g If the query is related to Supply and Delivery of Pharmaceuticals, the subject line should be “TNH/076/2019-20”
Telephone: +254 020 2845000/2846000/ 284 6161/6162/6157/6192. 0730666161/0730666162/0730666157/07306666192/
The tenderers or their representatives who wish to witness the opening session are welcome to do so on January 15th, 2019, 1000HRs at The Nairobi Hospital’s Anderson Centre, Level 10, Lecture Hall 1&2

 

 

FREQUENTLY ASKED QUESTIONS (FAQ’s)
1. I am already a pre-qualified supplier, do I need to tender?
Yes, all current Nairobi Hospital Suppliers MUST also apply for consideration.
2. How much is required to purchase the tender
Kshs.5,000.00 (five thousand) per category
3. Is there a limit to the number of new items to introduce?
There is no limit but it is advisable not more than 5 per category
4. Where and how do I make enquiries
Enquiries can be made through emails: tenders@nbihosp.org or
Telephone: +254 020 2845000/2846000/ 284 6161/6162/6157/6192. 0730666161/0730666162/0730666157/07306666192/
These are too many numbers. Please choose two or max 3 numbers
5. Do I need to fill the company information for all the tender categories purchased

No, you only need to fill the Company Information once, irrespective of the number of tenders purchased.
6. Must I be present at tender opening?
Tenderers or their representatives who wish to witness the opening session are welcome to do so.
7. What is the validity of prices
Prices are valid over the contract period of one year
8. When will I receive feedback for the awards?
On or before 28th February, 2019.
9. Can I attach to the online portal catalogues for new products to introduce to the hospital?
No product Catalogues should not be attached to the online portal but should be submitted physically together with samples before tender closing date to the procurement office located at the corporate centre, 2nd floor.
10. How much time can I expect to spend on preparing the tender?
It depends on the complexity of the Hospital’s requirement for each specific – tender category

11. Does the Hospital intend to use additional evaluation criteria other than the criteria disclosed on the portal?
No. The evaluation panel can only evaluate your tender in accordance with the criteria and weightings provided.
12. Can I tender as an individual supplier and not a company?

Yes you can so long as you meet all the requirements set for individual bidders
13. Can I submit samples for my products?

Samples should only be submitted for new items that bidders wish to introduce to the Hospital ., The items should be clearly labelled indicating the PIN No, tender number, product name/brand and deliver to the procurement office before the closing date. The stamped sample declaration form should be uploaded to the tender portal in section “Optional Documents”. before the tender closing date.
14. If I have concerns with the fairness of the process who should I inform?

For any concerns regarding integrity of the process, please send your concerns to the Chief Executive Officer on email: hosp@nbihosp.org.
15. If I am unsuccessful, will you provide feedback on the reasons leading to my failure to secure the bid? Yes. We will inform both the successful and unsuccessful Bidders however The Nairobi Hospital reserves the right to accept or reject any bid without giving reasons for its decision

16. I have a new Company with few references; will I be allowed to compete for the tender?
Yes. The Hospital does not discourage new businesses. A view will be taken on your company’s suitability and any potential risk to us. However you will be required to provide three references.
17. Who can access information on e-procurement tender portal?

The information is not accessible to anyone other than yourself until after the opening of the tenders. Thereafter the Hospital’s tender committee will be able to access the same for evaluation with no capacity to edit the submission.
18. Can I update my submission after uploading?

Yes. You can modify / update the information before the closing date.